FEAT unveils consumer initiative, affirms commitment to face-value ticket resale at 2022 General Meeting

21 October 2022 - Press release

The Face-value European Alliance for Ticketing (FEAT) has agreed to continue campaigning for a Europe-wide ban on ticket resale above face-value at its first in-person general meeting since the pandemic.

FEAT also unveiled plans for an international consumer awareness initiative geared at educating fans on the risks of buying tickets from uncapped secondary ticketing sites. The messaging and strategy is currently in development, with FEAT facilitating a working group made up of organisations across Europe, including BDKV, the European Music Managers Alliance, the European Arenas Association, FanFair Alliance, FRC and Pearle* – Live Performance Europe. The initiative was first mooted at this year’s ILMC. 

The organisation meanwhile welcomed new members Chris Ortiz, Director of Cordova-based Riff Producciones, and Iñigo Argomaniz, CEO of Get In, based in San Sebastián. 

Held in Barcelona, the meeting saw the Board refocus its priorities after the past year’s successful campaign for tougher regulation of online marketplaces in the EU’s Digital Services Act. Approved by the European Council earlier this month, FEAT was instrumental in pushing for key amendments to the legislation, enforcing stricter due diligence requirements for online marketplaces and greater transparency for consumers. 

FEAT director Neo Sala, founder and CEO of Doctor Music, who hosted the meeting, said: “It’s great to finally meet again in person and welcome more new faces among us. There’s a renewed energy to tackle touting, and we have been invigorated by positive changes in national and EU legislation over the last year – demonstrated not least in MCT-Agentur and Rammstein’s recent injunction against Viagogo in Germany.”